Customer Experience | Customer Service | Mental Health battles


Small Business Expo Presentation

“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” – Mahatma Gandhi

To learn more about consulting services I offer, visit 


Meet Nancy Azeez

Nancy Azeez is a sought after, dynamic speaker who enjoys speaking about Customer Service, the Customer Experience, Mental Health battles, and its effect in the workplace and in society using her expertise, personal stories, Christian values, and humor that audiences are guaranteed to learn from, be inspired by, and have their lives and businesses changed.

Nancy is an award-winning Customer Experience Consultant and Certified Life Coach with over 12 years of entrepreneurial, leadership, and managerial experience working and learning under brands such as Starbucks, Omni Hotels and Resorts, Olive Garden, Intuit Turbo tax, Snap Finance, and more.

Nancy founded Red Onyx Consulting in 2018 to help businesses succeed through the training and implementation of the customer experience and service journey and increase revenue. 


Nancy excels at teaching businessmen and women about the Customer Service and Experience Journey and speaking before female audiences on overcoming mental health issues due to past trauma that affects their daily lives.


In 2019, Nancy was recognized as the Houston Women in Business Champion of the year by the U.S. Small Business Administration.

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Topics I speak on


  • The Customer Experience/Service Journey

  • How to overcome mental health battles due to past trauma.

  • How trauma affects leadership in the workplace

  • How to discover your God-given purpose

  • How to transition from corporate to entrepreneurship successfully.



  • Small Businesses/Corporate events

  • Women’s Events or Conferences

  • Workshops

  • Churches and other Non-Profit Organizations

  • Podcasts

  • Community Events



  • Economic Empowerment Conference, Honduras

  • Houston KIPP Voyage Academy for Girls, Houston

  • Women Empowerment Conference, El Salvador

  • SCORE/SBA Small Business Awards Event 2019

  • Houston Media Source

  • Reginald F Lewis Museum, Baltimore

  • Iglesia De Dios Church, Honduras

  • Kairos & Stereo Luz radio station, Honduras

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Since meeting Nancy, she has helped me change my life in ways I never dreamed possible. We all face personal and professional challenges that make us take a step back but with Nancy at my side, I always pushed past and over. Nancy is compassionate, intelligent and has an amazing empathetic ability to help others through challenging circumstances. She helped me identify my goals and encouraged me to chase my dreams. Her coaching has truly been one of the most transformative events of my life. Nancy is one of a kind and I will forever be thankful for her role in helping me change my perspective on how to make life’s most difficult moments into lessons and platforms to continue pushing forward

Laura S.

Director of Marketing Vanguard Cleaning Systems. Houston, TX

As Seen In:

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Phone Number: 832-449-8027


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